Alone, frightened, and unsure of where to turn, X’s future seemed bleak until she met the dedicated paralegals at the Chingola Correctional Centre. These professionals, equipped with the knowledge and skills from the Paralegal Level One course, offered her the legal guidance she so desperately needed. They helped her understand her rights, advised her on changing her plea, and skillfully guided her through the complexities of cross-examining witnesses and presenting her defense in court.